Privacy Policy

Effective Date: 15th July 2024

Introduction

Cynon Holdings Inc. (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Our website address is: https://cynonmovers.ca.

1. Collection of Personal Information

We collect personal information to provide and enhance our moving services. The types of personal information we may collect include, but are not limited to:

• Name
• Address
• Email address
• Telephone number
• Payment information
• Moving details and preferences

We collect personal information through various means, including:

• Online forms and inquiries
• Telephone and email communications
• In-person interactions

2. Use of Personal Information

We use your personal information for the following purposes:

• To provide and manage our moving services
• To communicate with you regarding your move and our services
• To process payments and provide receipts
• To improve our services and customer experience
• To comply with legal and regulatory requirements

3. Disclosure of Personal Information

We do not sell, trade, or rent your personal information to third parties. We may disclose your personal information in the following circumstances:

• To our employees, contractors, and agents who need the information to provide our services
• To third-party service providers who assist us in operating our business and providing our services, subject to confidentiality agreements
• To comply with legal obligations, such as responding to a subpoena or court order
• To protect our rights, property, or safety and those of our customers or others

4. Consent

By providing your personal information to us, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. To withdraw your consent, please contact us using the information provided below.

5. Security of Personal Information

We take reasonable precautions to protect your personal information from unauthorized access, use, disclosure, and alteration. These precautions include:

• Using secure and encrypted communication channels
• Restricting access to personal information to authorized personnel only
• Regularly reviewing our security practices and technologies

Despite these measures, please be aware that no security system is completely foolproof, and we cannot guarantee the absolute security of your personal information.

6. Retention of Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your personal information is no longer needed, we will securely destroy or anonymize it.

7. Access to and Correction of Personal Information

You have the right to access and correct your personal information held by us. To request access or correction, please contact us using the information provided below. We will respond to your request within a reasonable time and in accordance with applicable laws.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Cynon Holdings Inc.
Windsor, ON
info@cynonmovers.ca
+1(519) 999-5982